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February 17, 2016 By iiadmin

Why You Should Outsource EDI Services For Your Business

Why You Should Outsource EDI Services We’ve learned that utilizing Electronic Data Interchange (EDI) services can provide a substantial cost-savings for businesses. Perhaps you have even increased your employee productivity. But, what if you could even further optimize your business processing?

Many businesses accomplish just that by outsourcing their EDI processing needs. Yes, outsourcing EDI may add to cost-savings by streamlining the process even further, but with more than half of an organization’s revenue being processed through EDI operations, it makes processing EDI correctly vital to the success of a business. EDI processing for many businesses is quite intricate and requires advanced knowledge of EDI processing operations in order to be accomplished correctly. Is this something you feel can be completed correctly in-house?

Obviously a business that specializes in certain business processes, such as EDI, can be considered somewhat of an expert on the process. By choosing the right EDI outsourcing company, you may be able to further increase cost-savings, productivity and processing accuracy. So, how do you know who to trust? Be sure to consider the following when searching for the right EDI outsourcing company:

How Do I Choose the Right EDI Outsourcing Company for My Business?

  1. Is the EDI provider experienced? How many EDI processing relationships does this business have? Can they offer you EDI processing references or customer testimonials?
  2. Is there EDI processing support available? What is the availability of that support?
  3. Does the EDI outsourcing company keep in contact with your trading partners to guarantee changes are processed correctly and without issue? Who works directly with the trading partners, you or the vendor?
  4. How does the outsourcing company handle various EDI formats? What file formats do they accept? Do these requirements work for your business? Will you need to change the file type you currently use?
  5. Is the outsourcing company able to process and handle the mapping for all the formats and transaction types you need? Who completes any mapping updates to meet trading partner requirements? Who responds to incident reports?
  6. How long does it take to make changes to EDI maps?
  7. Is there any additional cost for any changes that occur?

By considering the previously mentioned questions, you should have the knowledge you need to make an informed decision for your company and its EDI processing needs.

Filed Under: Electronic Data Interchange

Previous Post: « Top 5 Reasons to use Electronic Data Interchange
Next Post: The Pros and Cons of Outsourcing »

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Integration, Inc.
1654 King Street, Suite 10
Enfield, CT 06082
P. (860) 623-0004
E. customerservice@integrationinc.com

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See what our clients are saying!

Barry’s Bakery

barrys bakery testimonial Integration Inc.

We have enjoyed working with Integration for almost 16 years! The EDI processes are seamless and we enjoy the additional personalized help when needed.

Earth Friendly Products

Earth Friendly Products Testimonial

I have been working with Tammy and she is awesome! Tammy is extremely diligent in processing all my requests. I would recommend Integration, Inc. to any company that requires any of the services they provide. Their level of service goes above and beyond.

Harvard Enterprises, Inc.

Harvard Enterprises, Inc. testimonial

Integration, Inc. provides swift, prompt, efficient, personalized service regarding the EDI transmission of POs, ASNs and invoices. We would, without hesitation, recommend them to any entity that needs an EDI service provider.

Escalon, Inc.

Escalon, Inc. testimonial

Integration is a very efficient and hyper-focused customer service organization. They go out of their way to make sure the customer is taken care of. The service works very well with minimal issues and special requests are taken care of promptly. We have been using Integration, Inc. for over ten years and for over 500 customers of ours.

Tofutti Brands, Inc.

Tofutti Brands, Inc. testimonial

Service is outstanding. Any questions or requests have consistently been promptly acknowledged and answered. Customer service is extremely helpful, knowledgeable and courteous.

Durkee-Mower, Inc.

Durkee-Mower, Inc.

The professionalism of Integration, Inc. services is excellent! Whenever we have a customer requesting to switch over to an EDI format for invoicing, the transition is seamless thanks to the work of the team at Integration, Inc. Also, a special shout out to Janet who handles all of our customer needs with promptness and proficiency. Integration, Inc. services is a great company and we highly recommend them.

Large Seafood Company

Large Seafood Company testimonial

The staff at Integration provides excellent customer service and the solutions have been taylored to our individual needs to satisfy our customers. I highly recommend the services provided by Integration.

Sapphire Multinational Group, Inc.

SMG testimonial

Integration, Inc. has always offered superior, professional service to help us meet our EDI needs. They respond quickly to any problems or changes that need to be implemented. Their friendly, expert customer service works hard to ensure our EDI systems work smoothly.

SAI Programs

SAI Programs testimonial

We are extremely satisfied with the check writing services provided by Integration. They are detail oriented, efficient and a pleasure to work with.

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Integration, Inc.
1654 King Street, Suite 10
Enfield, CT 06082
P. (860) 623-0004
E. customerservice@integrationinc.com

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