Local Outsourcing Services: The benefits and Drawbacks Explained

What is outsourcing and what are the benefits and drawbacks?

Business Process Automation is the process of taking complex tasks and streamlining them to produce a simplified and far more productive new processing method. This also means it is a primarily automated system that is hands-free, allowing your employees to focus on other tasks.

Business Process Automation/Business Process Outsourcing (BPO) is not industry-specific, which means it can be utilized by any number of different businesses on a global scale. BPO is also extremely beneficial when used throughout a business’s internal departments, such as sales, operations, human resources, management and IT, including the addition of Electronic Data Interchange (EDI), Check Writing and Check Printing, Rebate Fulfillment, barcode labels, third party billing and more. Why? It’s very simple. By implementing automated business processing in a digital world, your business will increase productivity company-wide and increase business functionality in areas where employee expertise is beneficial.

The long-term goal of Business Process Automation is to automate business processes, but also to simplify and improve business workflows and cohesion within an organization. Business Process Automation works independently as a stand-alone initiative or as part of larger business process management strategy.

Generally speaking, a business process is audited for efficiency when issues occur. This can cause a delay in processing while the issue is ironed out. By utilizing Business Process Automation, tedious and primarily redundant tasks are automated. By implementing an automated system, you begin to act proactively for your business.

Rather than waiting for issues to occur, you have created a streamlined process where errors are virtually eliminated. As a result of incorporating Business Process Automation into your business strategy, generally businesses see a radical return on investment (ROI) immediately. Not only will your business productivity increase, but now you’ve increased customer satisfaction, are able to adapt to changing business needs, you’ve reduced the human error factor, and are able to redefine job roles and responsibilities. This is clearly a win-win.

In today’s economic climate, when organizations decide to cut costs across the board, many times the first thing to go are areas requiring higher costs to function. In situations like these it is normal for many businesses to outsource the process to an expert company that has created a way to perform the same task for less than the company can do it in-house.

Considering both the pros and cons of business process outsourcing, as well as considering factors other than cost savings, will help you determine when outsourcing is the right option for your business.

There are many benefits to outsourcing your company’s business processing needs. Looking past the obvious cost-savings, the following are examples of how outsourcing can benefit your business:

  • According to a recent Info-Tech research study, the majority of companies who outsource business processes, do so in order to gain access to specialized skills. The thinking is such that specialized skills result in faster product delivery or processing.
  • Outsourcing can benefit a business greatly when that business must act quickly in order to take advantage of a market opportunity, but is unable to complete the process accurately in-house.
  • Outsourcing also quickly improves business processes and workflow, allows employees to focus on other internal processes.

While there are plenty of advantages to choosing business outsourcing services, there are also a few disadvantages, such as:

  • There is always a risk that an outsourcing company will not provide services as agreed. Although this is not specific to business outsourcing alone, it does remind us to be sure to adequately research every company you decide to partner with. As a business owner, you must account for any possibility of cost overruns that exceed your budget, inadequate deliverable quality, cultural and language barriers, and problems selecting appropriate vendors.

Fortunately, some disadvantages aren’t necessarily reasons to avoid outsourcing. They are simply reminders for you to be cautious when choosing the right outsourcing company for your business.

To learn more about localized business outsourcing, contact Integration, Inc. As a primary business process automation outsourcing provider, Integration’s goal is to empower all its client’s to focus on their core areas of expertise, while leaving the business process automation services to our team of experts. This is accomplished by supplying excellent business process automation services that enhance your company’s ability to provide increased reliability and cost savings to your customers. Integration enables your company’s success by providing a complete IT outsourcing solutions for business process automation.  As a result, this allows your organization to increase efficiency, by being able to respond rapidly to changing business environments, while meeting your customer’s needs consistently and in a more cost effective manner.