BPO: Structuring Your Business Processes for Success

Jun 27, 2018

Business Process Outsourcing (BPO) : Any successful business owner will tell you that their business is successful for one primary reason. So, what is that reason? It’s really very simple in concept. Every successful business is successful because each of those businesses exist to solve a big problem. Yes, the problems vary in concept and depth, and span a variety of industries, but the primary success is always the same. Success comes when your business is able to serve a purpose for consumers or other companies by solving a big problem for them. Meanwhile, BPO can solves big problems for you. This, in addition to utilizing a united, expert team to turn your problem-solving plan into a reality.

Review Core Business Processes for BPO


When considering BPO and your core business processes, think through what is needed to support those functions in a cost-effective, productive way.  Consider over-head, payroll, employee health care benefits, technology, processing turnaround time, processing error rate, etc. Creating a core vs. non-core business process strategy will help you identify the areas of your business that are vital to the success of the business vs. the areas of your business that support the vital business processes of your organization, such as Electronic Data Interchange (EDI), Check Writing Services and Check Printing, Rebate Fulfillment Processing, Third Party Billing, Barcode Labels, etc.

Consider these questions in relation to your internal, non-core business processes:

  1. Are your business processes meeting the needs of your business in an effective and efficient manner?
  2. Are your business processes meeting defined business goals and cost objectives?
  3. Do your business processes add value to the business and reputation?

Are your answers what your expected? These are important questions to ask when reviewing your internal business processing strategy. In today’s world of ever-changing business and technology, business process outsourcing can be an affordable, highly-successful answer to your business processing problems.

Non-Core Business Processes: Let’s Get Real

Often times, the most challenging part of running a business optimally is being able to prioritize what processes you need to be a part of and which processes need to be delegated. Our suggestion? Start by benchmarking performance for your specific industry. Then consider Business Process Outsourcing (BPO), which can be coordinated with localized, US-based expert businesses.

There are a variety of U.S.-based companies today who specifically specialize in expert internal business processes, taking on the financial investment burden themselves and extending improved internal business processing services to businesses like yours for a fraction of the initial investment cost for your business. BPO can be a very cost-effective way for business owners to focus their efforts on core business processes and needs, while allowing an industry-expert to streamline the non-core business processes more successfully.

This approach has helped many businesses cut costs, improve internal business processes and reduce their processing error rates, at a lower cost than processing the tasks in-house. Whether you choose to outsource internal business processes or not, you must first understand exactly what drives costs and profits in your company. To learn more about business process outsourcing, contact Integration, Inc. today. Integration, Inc. is an industry-leading business process outsourcing provider specializing in business process automation services, such as Electronic Data Interchange (EDI), check writing, check printing, check processingrebate processingbarcode labels and third party billing to thousands of companies across the globe.

As a primary business process automation outsourcing provider, Integration’s goal is to empower all its client’s to focus on their core areas of expertise, while leaving the business process automation services to our team of experts. This is accomplished by supplying excellent business process automation services that enhance your company’s ability to provide increased reliability and cost savings to your customers. Integration enables your company’s success by providing a complete IT outsourcing solutions for business process automation.  As a result, this allows your organization to respond rapidly to changing business environments, while meeting your customer’s needs consistently and in a more cost effective manner.

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