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The Benefits of Outsourcing Rebate Fulfillment

November 24, 2020 By iiadmin

With more than 70 percent of Americans taking advantage of rebate programs, there is no doubt rebate fulfillment is big business. How is your rebate fulfillment process actually working for your business? From ever-evolving rebate laws to central repositories, redemption rules, etc. Are you drowning in rebate fulfillment processing?

There are a variety of signs to look for when considering if your business is properly processing rebates in-house:

  • Your business has seen an increase in returns, complaints, manual processing errors, etc., which is resulting in negative business feedback and dissatisfied customers.
  • Your internal business staff is feeling over-worked and over-loaded with manual processing, consuming additional time and effort to produce the same processing results.

Why Partner with A Rebate Fulfillment Expert

When businesses partner with an expert rebate fulfillment organization, there are two primary business functions that are positively impacted virtually instantly:

Customer Satisfaction

Customer Service Representatives (CSRs) are instantly able to access all customer rebate fulfillment data, including the original rebate submission, which clearly defines the account in question. This reduces confusion throughout the customer’s call experience, reduces call duration, and reduces the number of follow-up calls required to verify information. This benefit can increase the overall cost-savings for a business like yours by nearly 50 percent, while also improving overall customer satisfaction.

Increased Accuracy & Rebate Program Performance

Like many other areas of your business, partnering with a rebate fulfillment expert offers to increase functionality, productivity, communication and supports overall success for your organization. The right rebate fulfillment expert, such as Integration, Inc., will enable data capture systems to accurately auto-sort qualified and unqualified rebates. This expands rebate program capabilities and increases accuracy of such programs.

Choosing the Right Rebate Fulfillment Partner

Outsourcing the rebate fulfillment process to a team of professionals can be a huge benefit. Doing so allows your company to focus on adding more customers, increasing sales, marketing your services and products, and accommodating current customers. Choosing to use a third-party rebate fulfillment expert for rebate processing offers numerous benefits to businesses looking to reorganize their non-core internal processing, increase productivity for their business and decrease rebate fulfillment processing costs. Because of this, your business will see an increase in processing accuracy, customer satisfaction, employee productivity, and overall business revenue.

Many of the benefits of rebate fulfillment outsourcing include:

  • Experience of accurate rebate fulfillment using the latest technology
  • Up to date knowledge of parameters and scope of the project
  • Automated mail sorting and processing systems already established
  • Cost-savings benefits
  • Improved accuracy through automated processing
  • Improved customer service and customer satisfaction
  • Improved employee productivity

Why Choose Integration, Inc. for Your Rebate Fulfillment Needs?

Integration, Inc. has been a leader in business process automation  services for over 20 years, specifically focusing on EDI, check writing, check printing, rebate processing, third party billing and barcode labels, to name a few. This extensive experience brings great benefits to your company. Integration, Inc. values and understands that the business process automation technology playing field is constantly in motion and progressing. That is why this business process automation team works diligently to remain current and successful for our clients every day. When your business does not have the resources to keep up with this ever-changing environment, that’s when Integration can help.

Looking for more information regarding rebate fulfillment outsourcing? Call Integration, Inc. today to speak to one of our knowledgeable outsourcing professionals team members. (860) 623-0004

Filed Under: Business Process Automation, Business Processes, Check Writing, EDI, Electronic Data Interchange, Rebate Fulfillment, Rebate Processing Tagged With: barcode labels, BPO, business process outsourcing, business processing expert, business strategies, check cashing, check printing, check printing services and check mailing services, check processing, check writing services, Connecticut, core business, CT, CT business processing, EDI, electronic data interchange, increase business revenue, Integration Inc, local BPO expert, localized outsourcing

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Integration, Inc.
1654 King Street, Suite 10
Enfield, CT 06082
P. (860) 623-0004
E. customerservice@integrationinc.com

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See what our clients are saying!

Barry’s Bakery

barrys bakery testimonial Integration Inc.

We have enjoyed working with Integration for almost 16 years! The EDI processes are seamless and we enjoy the additional personalized help when needed.

Earth Friendly Products

Earth Friendly Products Testimonial

I have been working with Tammy and she is awesome! Tammy is extremely diligent in processing all my requests. I would recommend Integration, Inc. to any company that requires any of the services they provide. Their level of service goes above and beyond.

Harvard Enterprises, Inc.

Harvard Enterprises, Inc. testimonial

Integration, Inc. provides swift, prompt, efficient, personalized service regarding the EDI transmission of POs, ASNs and invoices. We would, without hesitation, recommend them to any entity that needs an EDI service provider.

Escalon, Inc.

Escalon, Inc. testimonial

Integration is a very efficient and hyper-focused customer service organization. They go out of their way to make sure the customer is taken care of. The service works very well with minimal issues and special requests are taken care of promptly. We have been using Integration, Inc. for over ten years and for over 500 customers of ours.

Tofutti Brands, Inc.

Tofutti Brands, Inc. testimonial

Service is outstanding. Any questions or requests have consistently been promptly acknowledged and answered. Customer service is extremely helpful, knowledgeable and courteous.

Durkee-Mower, Inc.

Durkee-Mower, Inc.

The professionalism of Integration, Inc. services is excellent! Whenever we have a customer requesting to switch over to an EDI format for invoicing, the transition is seamless thanks to the work of the team at Integration, Inc. Also, a special shout out to Janet who handles all of our customer needs with promptness and proficiency. Integration, Inc. services is a great company and we highly recommend them.

Large Seafood Company

Large Seafood Company testimonial

The staff at Integration provides excellent customer service and the solutions have been taylored to our individual needs to satisfy our customers. I highly recommend the services provided by Integration.

Sapphire Multinational Group, Inc.

SMG testimonial

Integration, Inc. has always offered superior, professional service to help us meet our EDI needs. They respond quickly to any problems or changes that need to be implemented. Their friendly, expert customer service works hard to ensure our EDI systems work smoothly.

SAI Programs

SAI Programs testimonial

We are extremely satisfied with the check writing services provided by Integration. They are detail oriented, efficient and a pleasure to work with.

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Integration, Inc.
1654 King Street, Suite 10
Enfield, CT 06082
P. (860) 623-0004
E. customerservice@integrationinc.com

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